You are here: Home > Footer Links > FAQs

Frequently Asked Questions

What is Farm Africa?

Farm Africa is a different kind of charity working to bring prosperity to rural Africa. We believe Africa has the power to feed itself.

Working shoulder to shoulder with farmers in eastern Africa, we help the best farming and forestry techniques take root and spread so that farmers have more food to feed their families and sell.

We help smallholders in Ethiopia, Kenya, Tanzania and Uganda to manage their natural resources sustainably, meaning they are better able to withstand climate change challenges, and ensure there’s food not just this harvest, but every harvest. We were established in Kenya in 1985.

We are a registered charity in the UK (Registered Charity Number 326901) and a registered company (Registered Company Number 01926828).

Where does Farm Africa work?

Farm Africa currently works in four countries in eastern Africa: Ethiopia, Kenya, Tanzania and Uganda. We work with different types of farmers in a range of regions, from dry rangelands to lush, diverse forests. Their situations may vary, but these small-scale farmers face increasing economic and environmental challenges. Find out more in the Where We Work section of the website. 

Why doesn't Farm Africa work in more countries?

Farm Africa currently works in four countries: Ethiopia, Kenya, Tanzania and Uganda. We have an ambitious plan to grow and increase our impact over the next five years. We plan to scale up and hope to increase our footprint so that we work in a total of six countries by 2020. Find out more by reading our strategic plan.

We cannot respond to individual requests to undertake work in other locations.

How is Farm Africa funded?

Farm Africa receives funding from a variety of donors. Sources of its charitable income include:

  • Institutional donors; such as the UK Government’s Department for International Development, the European Union and the Big Lottery Fund
  • Direct marketing appeals, ethical giving and legacies
  • Foundations and companies based in the UK, Europe, the USA and in Africa
  • Committed giving (individuals who give via direct debit or standing order on a regular basis)
  • Community fundraising
  • Other income sources. This includes merchandise sales such as e-cards

How does Farm Africa spend its money?

In 2017, we raised £14.7 million and spent £16.5 million. In 2017, 49% of our expenditure on charitable activities related to supporting farmers in market-based activities, with 24% on agricultural activities and 27% on environmental conservation. Farm Africa is committed to ensuring that we use our funds wisely and get the maximum impact for every pound we spend. We apply a value for money framework to manage the main identified cost drivers carefully.

What is Farm Africa's approach to GM crops and seeds?

Through our project work, we give farmers access to seeds that have been made drought-resistant through selective local seed multiplication. We do not supply seeds where genetic modification techniques have been used. Instead we use traditional plant breeding techniques in partnership with local seed institutions and the farmers we work with.

Initially, plant species which are inherently more drought-resistant are selected. Then varieties with favourable properties for soil conservation, productivity and climate resilience are cross-bred to produce better quality seeds. We also promote seeds and support seed farmers to build systems so seeds can be harvested and re-used. 

At the heart of our work is our belief in Africa’s farmers’ abilities to feed Africa’s people and our work spans providing seeds, tools, sharing expertise and building market linkages to enable farmers to grow more and sell more.

What will Farm Africa do with my contact details?

You can be assured that we do not sell our donors’ details to other organisations.

When you provide your details we store them securely on our database. We only use these details to contact you about your giving, Farm Africa’s work and how you can support us, unless you ask us not to.  You can get in touch with our Supporter Services Team at any time to let us know when and how you would like us to contact you or if you would like to be removed from our mailing list by emailing them on: info@farmafrica.org. More information about data protection can be found here.

Can't find the answer to your question?

If you haven't found the answer to any of your questions here please contact the Supporter Services Team here or phone us on +44(0) 20 7430 0440 and we'll be happy to help you (Monday to Friday 9am to 5pm).

Unsatisfied or would like to complain?

Farm Africa strives to provide the best service possible to anyone who comes in contact with the organisation. We always value any feedback from our supporters, in the form of comments, suggestions or complaints. All such feedback is recorded and reviewed regularly and we endeavour to learn from feedback and to address any issues raised fairly and efficiently.

We are a member of the Fundraising Standards Board (FRSB), and is committed to best practice in fundraising. As such, we aim to adhere to the Codes of Fundraising Practice, as established by the Institute of Fundraising.

Where your concerns relate to fundraising, you should initially contact our complaints co-ordinator, Kate Prowse, via the contact details provided in the document below. Once we have received your complaint, you will receive an initial acknowledgement within two working days, and we will aim to make an initial response (after investigation) within five working days.

Read our full complaints procedure (PDF)

Why haven't I received a thank you letter for my gift?

Farm Africa is grateful for all donations that we receive and will send a thank you letter for gifts £5 and higher unless you request otherwise. Due to administrative costs, we will not send a thank you letter for gifts less than £5 unless specifically requested.

We will happily acknowledge any value gift via email. If you would prefer to be thanked in this way please contact the Supporter Services team here or phone us on +44(0) 20 7430 0440 (Monday to Friday 9am to 5pm).