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Contact us

Our offices

United Kingdom
Farm Africa
9th floor
Bastion House
140 London Wall
London EC2Y 5DN
T +44 (0)20 7430 0440
F +44 (0)20 7430 0460

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Kenya
Farm Africa Kenya
PO Box 49502
00100 Nairobi
Kenya
T +254 20 273 1664
F +254 20 273 2086

Ethiopia
Farm Africa Ethiopia
Kazanchis: PO Box 5746
Addis Ababa
Ethiopia
T +251 115 573 325
T +251 115 573 317
F +251 115 573 332

Tanzania
Farm Africa Tanzania 
Amverton Towers., Plot No. 1127
Chole Road, Msasani Peninsular
PO Box 105181
Dar es Salaam
Tanzania
T: +255 22 292 7802
Uganda
Farm Africa Uganda
Plot 80, Kanjokya Street
Kamwokya
Kampala
Uganda
T: +256 775 192 359
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Your donation could help more farmers learn ways to increase their incomes, while protecting precious natural resources for future generations.

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Our office is open from 9am to 5pm Monday to Friday.

Before you get in touch, there may be an answer to your question below.

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Please note that due to limited resources, we’re not always able to respond to:

  • requests for financial support from individuals
  • unsolicited requests for funding and partnership outside of our current areas of operation
  • speculative job and volunteering applications
  • requests for information for school or university projects
  • supplier enquiries.

Why doesn't Farm Africa work in other African countries?

Farm Africa currently works in four countries: Ethiopia, Kenya, Tanzania and Uganda. We have an ambitious plan to grow and increase our impact over the next five years. We plan to scale up and hope to increase our footprint so that we work in a total of six countries by 2020. Find out more by reading our strategic plan.

We cannot respond to individual requests to undertake work in other locations.

Can I work or volunteer for Farm Africa?

Please see our jobs page and volunteering section for more information.

Please note we do not offer volunteering opportunities outside the UK.

We are delighted when people want to support Farm Africa and are inspired to learn more about our work. We believe that Africa’s farmers have the power to lift themselves out of poverty, and are proud that most of our staff and any volunteers are local to the project area and understand the local conditions, challenges and opportunities.

As a focused and technical organisation, we are only able to offer overseas opportunities if there is a specific need that requires particular skills and expertise. Typically these will be for experts from the agricultural or food sector who will work on a time-limited piece of research or consultancy.

We have a range of opportunities in the UK for volunteer placements and internships. These include fundraising support, communications, helping with our events and research.

What will Farm Africa do with my contact details?

You can be assured that we do not sell our donors’ details to other organisations.

When you provide your details we store them securely on our database. We only use these details to contact you about your giving, Farm Africa’s work and how you can support us, unless you ask us not to.  You can get in touch with our Supporter Services Team at any time to let us know when and how you would like us to contact you or if you would like to be removed from our mailing list by emailing them on: info@farmafrica.org. More information about data protection can be found here.

How does Farm Africa spend its money?

In 2017, we raised £14.7 million and spent £16.5 million. In 2017, 49% of our expenditure on charitable activities related to supporting farmers in market-based activities, with 24% on agricultural activities and 27% on environmental conservation. Farm Africa is committed to ensuring that we use our funds wisely and get the maximum impact for every pound we spend. We apply a value for money framework to manage the main identified cost drivers carefully.

Is Farm Africa involved in emergency work?

We are not a relief agency. However, since we operate in remote and often marginalised areas, we may be the only NGO present when an emergency strikes. As such, we are well placed to raise the alarm and advocate rapid responses from specialist relief agencies, and sometimes provide emergency support.

Can Farm Africa provide funding for my project or organisation?

We are an operational NGO and not a grant-giving organisation, so we cannot respond to unsolicited requests for funds.

Can Farm Africa provide information for research?

Yes, it is sometimes possible to link up with Farm Africa as part of your research, depending on the area of research and the capacity within our project teams. Please send a letter explaining the purpose of your research on the headed paper of your institution to info@farmafrica.org.

Can I contact you about a product or service you might be interested in?

If you want to tell us about a product or service that you think we might be interested in then please contact us via the form below, providing as much information as possible. Our central support staff will direct the information to relevant colleagues within Farm Africa who will contact you in the event that your product or service could be beneficial to their work.

Any comments, suggestions or complaints?

Farm Africa strives to provide the best service possible to anyone who comes in contact with the organisation. We always value any feedback from our supporters, in the form of comments, suggestions or complaints. All such feedback is recorded and reviewed regularly and we endeavour to learn from feedback and to address any issues raised fairly and efficiently.

We are a member of the Fundraising Standards Board (FRSB), and is committed to best practice in fundraising. As such, we aim to adhere to the Codes of Fundraising Practice, as established by the Institute of Fundraising.

Where your concerns relate to fundraising, you should initially contact our complaints co-ordinator, Kate Prowse, on katep@farmafrica.org. Once we have received your complaint, you will receive an initial acknowledgement within two working days, and we will aim to make an initial response (after investigation) within five working days.

Read our full complaints procedure (PDF).

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